Shipping Policy

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Thank you for choosing ELEKTRON India. This Shipping Policy explains the terms and conditions related to the delivery of our products.


1. Order Processing Time

  • All confirmed orders are processed within 2–4 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • In case of delays due to high order volume or stock unavailability, we will notify you via phone or email.


2. Shipping Methods & Delivery Time

We ship orders through trusted courier and transport partners across India.

Estimated delivery time:

  • Metro Cities: 3–7 business days

  • Other Cities: 5–10 business days

  • Remote Locations: 7–12 business days

Delivery timelines may vary due to:

  • Courier partner delays

  • Weather conditions

  • Local restrictions

  • Festivals or holidays


3. Shipping Charges

Shipping charges depend on:

  • Order weight

  • Delivery location

  • Type of product

Any applicable shipping cost will be communicated at the time of order confirmation.


4. Order Tracking

Once your order is shipped, you will receive:

  • Tracking number

  • Courier partner details

  • Expected delivery date

You can track your order through the courier partner’s tracking portal.


5. Inspection on Delivery

Upon receiving the shipment:

  • Please inspect the package for damage or tampering.

  • If the package is damaged, refuse to accept it and inform us immediately.

  • After acceptance, any issues must be reported within 24 hours with photos/videos.


6. Incorrect Address or Failed Delivery

If the order cannot be delivered due to:

  • Incorrect or incomplete address

  • Unreachable phone number

  • Customer unavailability

The shipment may be returned to us.
Reshipping charges will apply for a second attempt.


7. International Shipping

Currently, we do not offer international shipping.
We ship only within India.


8. Delays Beyond Our Control

ELEKTRON India is not responsible for delays caused by:

  • Courier partner issues

  • Natural disasters

  • National emergencies

  • Transport strikes

  • Government restrictions

We will do our best to support and update you during such situations.


9. Contact Us

For any shipping-related queries, contact:

ELEKTRON India
📍 Plot No. 9, Industrial Area Phase-2, Chandigarh – 160002, India
📞 +91-98727-95846
📧 elektronindia@gmail.com

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